Headset will not start up
(Wireless versions only)

Battery level too low

Charge battery

Headset will not start up
(Wired versions only)

Radio battery low

Appliance Power Missing

Cable defect

Charge Battery

Look up appliance Manual

Send for repair

Headset will not Pair
(Wireless versions only)

Pairing failure

Perform a Master Reset

”Device Connected” fails
(Wireless versions only)

Initialization failure

Turn OFF and Turn ON the headset

TX audio is too low

Microphone is twisted

Windmuff soaked

Turn microphone into right position

Replace windmuf

Excessive noise on TX audio

Windmuff too small

Windmuff damaged

Mount bigger Windmuff

Replace Windmuf

Hear Through is too low or too high

Wrong settings

Adjust volume

Distortion on Hear Through

Windmuff is missing

Volume level too high

Insert new windmuff

Adjust Hear Through Volume