RMA
Return Material Authorization
Unfortunately your IWCS product needs our service. For us to handle your RMA without any trouble and as prompt as possible, we kindly ask you to contact us at RMA@iwcs.eu with product details and error information. When we have recived the information we will provide a RMA number and ask you to fill out the form below. Please fill out all required fields and add pictures if possible / needed. When you have filled-in all fields relevant and required, please send the unit to below address all expenses paid (DDP).
IWCS ApS – Porthusvej 7A – DK-3490 Kvistgaard – Denmark Marked: RMA# xyzw
IMPORTANT
The product warranty does not cover damage due to acts of nature, including but not limited to, lightning, damage due to accidents, damage due to neglect, abuse, misuse, lack of maintenance, improper installation, mishandling, or failure to follow instructions provided in the product’s User Manual and/or Installation Guide, damage resulting from alteration, improper maintenance, or attempts to repair by unauthorized personnel.
Customer Service and Technical Support: +45 43432626
